Terms and Conditions

 

Welcome to Digital Shivansh. These Terms and Conditions (“Terms”) govern your access to and use of our website located at https://digitalshivansh.in and any services provided by Digital Shivansh (“Company,” “we,” “our,” or “us”).

By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of our website and services.

1. About Our Services

Digital Shivansh provides digital marketing and business growth services, including but not limited to:

  • Search Engine Optimization (SEO)

  • Social Media Marketing & Management

  • Google Ads & PPC Advertising

  • Meta (Facebook & Instagram) Advertising

  • Website Design & Development

  • Content Marketing

  • Branding Services

  • Lead Generation

  • Marketing Consultation

  • AI-Powered Business Solutions

  • Other related digital marketing services

2. Eligibility

By using our website and services, you confirm that:

  • You are at least 18 years of age or have legal authority to enter into agreements.

  • The information you provide is accurate and complete.

  • You will comply with all applicable laws and regulations.

3. Client Responsibilities

Clients agree to:

  • Provide accurate information required for project completion.

  • Deliver content, approvals, credentials, and materials in a timely manner.

  • Cooperate throughout the project lifecycle.

  • Ensure ownership or authorization for any content, images, logos, or materials provided to us.

Delays caused by missing information or approvals may affect project timelines.

4. Service Agreements and Deliverables

Specific project scope, timelines, deliverables, and pricing may be outlined in separate proposals, quotations, contracts, or agreements.

In the event of any conflict between these Terms and a signed service agreement, the signed agreement shall prevail.

5. Payments and Fees

  • Fees for services will be communicated before project commencement.

  • Payments must be made according to agreed terms.

  • Late payments may result in project delays, suspension, or termination of services.

  • Any third-party costs including advertising spend, software subscriptions, hosting fees, domain registration fees, or platform charges are generally separate unless specifically stated otherwise.

6. Refund Policy

Due to the nature of digital marketing and consulting services:

  • Payments made for completed work are generally non-refundable.

  • Refund requests will be reviewed on a case-by-case basis.

  • No refunds will be provided for services already delivered or partially completed unless otherwise agreed in writing.

7. Intellectual Property

Unless otherwise agreed:

  • Clients retain ownership of content and materials they provide.

  • Upon full payment, clients receive rights to final deliverables created specifically for their project.

  • Digital Shivansh retains ownership of proprietary methods, templates, frameworks, tools, processes, and know-how used in delivering services.

8. Marketing Performance Disclaimer

Digital marketing results depend on numerous factors beyond our control, including:

  • Market conditions

  • Competition

  • Platform algorithm changes

  • Advertising budgets

  • Customer behavior

  • Website performance

Therefore:

  • We do not guarantee specific rankings, leads, sales, revenue, traffic, or business outcomes.

  • Past performance does not guarantee future results.

All services are provided using commercially reasonable efforts and industry best practices.

9. Third-Party Platforms

Our services may involve third-party platforms including:

  • Google

  • Meta (Facebook and Instagram)

  • LinkedIn

  • YouTube

  • WordPress

  • Hosting Providers

  • Email Marketing Platforms

We are not responsible for:

  • Platform outages

  • Policy changes

  • Account suspensions

  • Algorithm updates

  • Service interruptions caused by third parties

10. Confidentiality

We respect client confidentiality and will not intentionally disclose confidential business information except:

  • With client consent

  • When required by law

  • To authorized service providers assisting in service delivery

11. Limitation of Liability

To the maximum extent permitted by law:

Digital Shivansh shall not be liable for any indirect, incidental, consequential, special, punitive, or business-related damages arising from:

  • Use of our website

  • Use of our services

  • Loss of revenue

  • Loss of profits

  • Loss of data

  • Business interruptions

Our total liability shall not exceed the amount paid by the client for the specific service giving rise to the claim.

12. Website Usage

Users agree not to:

  • Use the website for unlawful purposes.

  • Attempt unauthorized access to systems or data.

  • Distribute malware, spam, or harmful content.

  • Interfere with website functionality or security.

We reserve the right to restrict access to any user violating these Terms.

13. External Links

Our website may contain links to third-party websites for informational purposes.

We do not control and are not responsible for the content, policies, or practices of third-party websites.

14. Termination

We reserve the right to suspend or terminate access to our website or services if:

  • These Terms are violated.

  • Fraudulent or unlawful activities are suspected.

  • Payments remain overdue.

  • Continued service becomes impractical or inappropriate.

15. Indemnification

You agree to indemnify and hold harmless Digital Shivansh, its employees, contractors, and affiliates from any claims, damages, liabilities, costs, or expenses arising from:

  • Your use of our services.

  • Your violation of these Terms.

  • Materials or content provided by you.

16. Changes to These Terms

We may update these Terms at any time without prior notice.

Updated versions will be posted on this page with a revised effective date. Continued use of our website and services constitutes acceptance of any changes.

17. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of India, without regard to conflict of law principles.

Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in India.

18. Contact Information

If you have any questions regarding these Terms and Conditions, please contact:

Digital Shivansh

Website: https://digitalshivansh.in

Email: support@digitalshivansh.in

We will make reasonable efforts to respond to all inquiries in a timely manner.

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